What if I have more questions?
Here you'll find answers to the most frequently asked questions about orders, shipping, payments and returns. If you can't find the information you're looking for, we'll be happy to help.
When will I receive my order?
Orders are prepared once payment has been confirmed and are processed on business days only. Delivery times will depend on the destination selected during checkout.
How can I tell if my order has been shipped
Once your order has been shipped, you will receive a shipment confirmation email.
Can I return or exchange a product?
You can find our full returns and exchanges policy in our Terms and Conditions of Sale. If you need any assistance, we’ll be happy to help.
What payment methods do you accept?
Are all products official?
Yes. All products available in this store are official CD Atlético Baleares merchandise.
Can I order from another country?
Yes. We ship to a range of European countries available during checkout. Shipping costs and the estimated delivery time are calculated automatically based on your destination and will be displayed in your cart before you complete your purchase. You can view our shipping rates here.
Can I collect my order from the club store?
Yes. If you live in Mallorca, you can place and pay for your order online, then collect it from our official club store. You’ll also save on shipping costs.
What if I have more questions?
We’re happy to help. You can get in touch with us using our contact form, by email at tienda@atleticobaleares.com, or by calling one of the following numbers:
Club offices: +34 971 27 45 60
Club store: +34 635 03 96 32
